Which payment methods are accepted in the Online Shop?
We accept payment by credit card and debit card (VISA / MasterCard / Maestro).
Why have I not received an order confirmation?
Some e-mail services incorrectly flag automated messages from our servers as spam – if you don´t receive anything, please check your spam folders first. You may also accidentally have provided an incorrect e-mail address – in this case please contact us to check whether we received your order.
Do I receive an invoice for my order?
Yes. You will receive your invoice in PDF format via e-mail when your order is sent out to you.
I have not yet received my delivery, although the stated delivery time has passed.
On rare occasions or in remote areas there sometimes might be a delay. Badge and Fun unfortunately has no influence on this. If the announced shipping times are exceeded significantly, please contact us with your order number.
What does "VAT" mean?
VAT stands for “Value Added Tax”, which is an indirect sales tax. If you live in the European Union (but outside of Spain) and are exempt from VAT, then you can fill in your VAT-ID (VAT No.) into the appropriate field of your account. You need to be registered as a business customer in order to be able to use this option. Before finalizing the order process the VAT will be deducted from the sales price to avoid double taxation.
May I pay in US dollars or another currency other than euros?
Orders will be exclusively charged in EURO.