General Terms & Conditions
To purchase a product, the user will have to select the product he/she wants to buy and add it to the Cart. Once all the products have been selected, the user will have to click on the “Proceed to Checkout” button. Then, the user will have to introduce his/her personal data. Finally, the user will have to click on the “Place Order” button.
User name, email and address provided by the user to Badge And Fun are identifier elements enabling access to the website and performance of the purchase; therefore, they shall be considered as personal and non-transferable.
Within twenty-four (24) hours after the purchasing process has been completed, Badge And Fun will send an email confirming the placed order to the email address provided by him/her. The order confirmation sent by Badge And Fun will not be valid as an invoice, but as proof of purchase only. Furthermore, the Customer Service Department of Badge And Fun will send the user the corresponding invoice within less than fiveteen (15) days from the date of purchase.
Product prices offered in this website include all applicable taxes. Delivery costs, which shall be borne by the user, will be explained in detail and broken down in the website, within the “Cart” section.
Badge And Fun reserves the right to modify at any time the prices shown in the website. The products will be invoiced applying current prices reflected on the website at the moment of registering the order.
To proceed with the payment, the user will have to follow the instructions which, according to each payment method, will be shown on the screen.
The credit card payment will be made securely through the Virtual POS of Banco Sabadell. Badge And Fun will not stored in any data of your card, for which payment is absolutely secure.
The user will have to inform Badge And Fun, via contact form, of any improper or fraudulent charges to the account provided for buying products in this website as soon as possible so that Badge And Fun can undertake the necessary actions.
Badge And Fun is obliged to deliver the product purchased by the user as soon as posible. Delivery will take place in the address specified for that purpose during the purchase process; products will not be delivered to post office boxes or telephone boxes.
Badge And Fun shall not be held responsible for any errors or damages occurred during the delivery when the address provided by the user does not match the delivery address wished by him/her.
(i) Right of withdrawal:
In accordance with applicable legislation, the user shall have a maximum of seven (7) working days, from the delivery date to totally or partially withdraw from the purchase of the product.
Following expiry of such a seven (7) working day period, Badge And Fun will not accept product returns on the withdrawal right basis.
In the event of withdrawing from a purchase, the user must contact Badge And Fun via contact form.
In any case, in order to accept the cancellation of the purchase, the following requirements must be fulfilled:
1) The product must be in the same condition as delivered and must keep its original packaging and labelling.
2) Products must be returned in the same box or envelope used in delivery or, failing that, in some similar format which guarantees the return of the product in perfect condition.
3) A copy of the proof of purchase must be included in the package. User shall also indicate the returned products and the reasons thereof. Returned orders should be sent to the following address: Badge And Fun, C/ El Pla, 8-B – 08980 Sant Feliu de Llobregat – Barcelona – Spain. Delivery costs will be assumed by the user when exercising the right of withdrawal.
(ii) Return of defective products:
Without prejudice to any other rights user may have, the user shall have the right of reimbursement of the price in the case of receiving a defective product or if the products delivered do not correspond to the order made by the user. Alternatively, the user shall be entitled to a credit note, and have delivered, an equal product in perfect conditions.
In the event of returning defective products or products that do not correspond to user’s order back to Badge And Fun, the user shall act as established in paragraph (i) above; in such cases, however, the user shall not bear the costs of the returning of these products.
Provided the user followed the procedure set out in paragraph (i) above and has duly satisfied the requirements established in these Terms and Conditions, Badge And Fun shall refund the price paid for returned products that are defective or do not correspond to the order made by the user, as provided in paragraph (iii) below.
(iii) Refund of the products price to the user:
Provided that that user followed the procedures set out in these Terms and Conditions and has fulfilled the requirements established in them, Badge And Fun will refund the price paid by the user for products returned. In the event that a refund is made in respect of the user’s right of withdrawal described in paragraph (i) Badge And Fun shall not pay nor will face the costs and/or return costs.
The user will not have the right to be refunded for the returned products if they are not in the same condition they were delivered, or in the case that the requirements of the Terms and Conditions are not fulfilled.
Partial returns of an order shall be refunded with the price in accordance with the product/s actually returned.
Badge And Fun will manage the order’s price refund by the same payment system used by the user to purchase the products within thirty (30) days from the reception of the returned order, and once Badge And Fun has verified that the products meet the return requirements described in paragraphs (i) and (ii) above.
Modification of terms and conditions
Badge And Fun reserves the right to modify, at any time and without previous notice, the layout and configuration of this website, as well as the Terms and Conditions. Users will always have these Terms and Conditions available in a visible place, and they will have free access to them for whatever information they may want check. Users commit themselves to read these Terms and Conditions each time they enter the online shop In any case, accepting Terms and Conditions will be a previous and necessary step before purchasing any product at the user’s disposal via this website.
Communications between Badge And Fun and User
All communications between Badge And Fun and the user relating to these Terms and Conditions or the purchase orders carried out through the website must be carried out in writing and in accordance with the communication procedures established in the Terms and Conditions for each particular case.
For the remaining cases not expressly regulated in these Terms and Conditions, the user’s communications to Badge And Fun will be forwarded to the address indicated in the First Condition. Such communication shall be in writing and through a system allowing to see the content and receipt of the relevant communication by Badge And Fun.
Integrity of Terms and Conditions
These Terms and Conditions and the contents of the Legal Notice represent the sole and explicit intention of Badge And Fun and the user in relation with their subject matter and hereby annul and replace any other agreements or contracts, whether verbal or written, reached between the parties heretofore.
In the event that any Clause to these Terms and Conditions is declared null and void, it shall either be duly withdrawn or replaced. Whatever the case may be, any such declaration of nullity shall not affect the validity of the rest of the Clauses stipulated in these Terms and Conditions.
These Terms and Conditions shall be governed by and interpreted in accordance with Spanish law.
In the event that any dispute or claim were to arise between the parties hereto concerning the fulfilment or contents of these Terms and Conditions, the parties shall abide by the competent courts and tribunals in accordance with the applicable law.